Responsible Gaming
Gambling Should Be Entertainment
At Château Montebello, we believe that gambling should be enjoyed as a form of entertainment only—not as a way to earn money or solve financial problems. Betting sites should enhance your leisure time, not create stress or financial hardship.
Please gamble responsibly and within your means. Set limits on time and money spent, and never chase losses.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age in your province) to participate in gambling activities. Some provinces may have different age requirements—please check your local regulations.
All players must verify their age and identity before opening an account and placing bets. If you are under the legal age in your jurisdiction, please do not use betting sites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Spending more time or money on gambling than intended
- Neglecting work, school, family, or other responsibilities due to gambling
- Borrowing money or using credit to finance gambling
- Feeling anxious, irritable, or restless when not gambling
- Unable to reduce or control gambling urges
- Using gambling to escape problems, stress, or negative emotions
- Jeopardizing relationships or job opportunities due to gambling
- Lying about the amount of time or money spent gambling
If you recognize any of these signs in yourself or someone else, help is available.
Self-Help Tools & Responsible Gaming Features
Most reputable betting sites offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Receive pop-up reminders during gaming sessions about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from an account, preventing access for a set period
- Time-Out: Take a break from gambling for a specified duration
- Account Closure: Permanently close your account if needed
Use these tools to protect yourself and maintain responsible gambling habits.
Support Organizations in Canada & Internationally
If you or someone you know is struggling with problem gambling, confidential help is available:
Canada
- Responsible Gambling Council — Provides resources, research, and support for problem gambling in Canada
www.responsiblegambling.org - Gamblers Anonymous Canada — Peer support meetings and recovery programs
www.gamblersanonymous.org - Problem Gambling Institute of Ontario — Specialized treatment and counseling services
Contact your provincial health ministry for local resources
International Support Organizations
- UK: GamCare — Free counseling and support for problem gamblers
www.gamcare.org.uk - UK: GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk - Australia: Gambling Help Online — Counseling and support services
www.gamblinghelponline.org.au - USA: National Council on Problem Gambling (NCPG) — Helpline and resources
www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential and free)
If You Need Help
If you experience problems with gambling, seek help immediately. There is no shame in asking for support—recovery is possible.
Do not ignore warning signs. Reach out to:
- A trusted family member or friend
- A mental health professional or counselor
- One of the support organizations listed above
- Your doctor or local health services
Remember: Gambling should be fun and entertaining. If it stops being enjoyable or causes stress, it's time to seek help. You are not alone.